How do I contact StarTrack?

Published by Anaya Cole on

How do I contact StarTrack?

How to share complaints, compliments and feedback with us

  1. Complete our online feedback form.
  2. Call us: 13 2345.
  3. Email: [email protected].
  4. Write to: Voice of Customer Team StarTrack, 140 Sharps Rd, Tullamarine VIC 3043.

How long does it take for StarTrack to deliver?

For all non-urgent deliveries that need to be there today, this is the level to choose. We’ll pick up and deliver your parcel within 3-4½ hours from the time of booking.

Does StarTrack use air freight?

Our agreement with Qantas Freight offers our customers an unparalleled domestic air network service, while connecting deliveries to the world through the global reach of two iconic Australian brands.

Who owns StarTrack Australia?

Australia PostAUSTRALI… POSTAL CORPOR…
StarTrack/Parent organizations

Does StarTrack move on weekends?

We can offer you access to over 750 flights every day of the year to make sure your delivery gets to its destination in the quickest possible time, even on weekends.

What courier does Australia Post use?

StarTrack Courier – Australia Post.

How long does shipping take from Queensland to Melbourne?

How long does standard shipping take within Australia?

AREA APPROXIMATE AUSTRALIA POST DELIVERY TIMES FROM DISPATCH DATE
Melbourne Metro 2-3 business days
Rural VIC 4 business days
Brisbane Metro 2-3 business days
Rural QLD 5 business days

Is StarTrack fast?

Flexible choice of speeds: Standard: 3 – 4.5 hours. Express: 1.5 – 3 hours. Immediate: 1+ hours.

Who is the CEO of StarTrack?

Congratulations to Australia Post Group Chief Operations Officer & CEO StarTrack, Bob Black, who last night was named Transport and Logistics Executive of the Year 2017.

Can StarTrack deliver to parcel locker?

Conversation. Just letting you know StarTrack do not deliver to Parcel Lockers despite the note here: auspost.com.au/parcels-mail/p…

Can you sue a company for not delivering my package?

The FTC has wide ranging powers to enforce the 30-Day Rule. Businesses can be sued by the FTC for injunctive relief, damages of up to $16,000 per violation, and redress for the consumer. Additionally, state and local agencies can sue you for violating consumer protection laws.

Does StarTrack work on weekends?

We can offer you access to over 750 flights every day of the year to make sure your delivery gets to its destination in the quickest possible time, even on weekends. Our Next Flight interstate courier gives you: Pickup and delivery 24 hours a day, 365 days a year.

Does StarTrack deliver Australia Post?

StarTrack is now a business of Australia Post and delivers some Australia Post parcels – which is why you see more of our blue delivery vans on the road today. You can rest assured StarTrack will continue to deliver the same great service. I’m waiting on a parcel.

What is Startrack Courier?

StarTrack Courier. The fastest way to get parcels across town. Tracking; Security-cleared specialist drivers; Choose delivery speeds, between 1+ hours to 4.5 hours; Delivery available 24 hours a day, 365 days a year 2; 24/7 customer service

What services do StarTrack account holders get?

From regular B2B delivery to metro and interstate courier, StarTrack account holders have access to our wide range of services. Not a StarTrack account holder? Make an enquiry to speak with a specialist. Our cost-effective national business-to-business distribution solution.

Can I track my consignment with StarTrack?

Yes, you can. Simply enter your consignment number into our Track & Trace tool and you’ll get a real-time update. With Next Flight deliveries, you can also call your dedicated support team 24/7 on 13 16 93. Does StarTrack do one-off deliveries?

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