Why is the receipt printer not printing?

Published by Anaya Cole on

Why is the receipt printer not printing?

Turn the printer off. Hold down the feed button and turn the printer back on. If the self-test print works, the paper is good and the thermal heads are fine. If it fails, disconnect all connections except the power cord from the printer and try the self-test again.

How do I fix my receipt machine?

Troubleshooting the receipt printer

  1. Open the printer.
  2. Make sure there is paper, with the correct side facing up.
  3. Reset the paper, close the printer and hit the feed button, just to double-check!
  4. Check the power cord.
  5. Is the USB cord correctly plugged into the printer and the back of your computer?

How do I reset my Epson printer receipt?

Resetting the Printer

  1. Turn the printer off.
  2. Use a paper clip or tip of a pen to press and hold the reset on the back of the printer:
  3. While holding the reset button, turn the printer on.
  4. After 5 seconds, a warning will print out.

How do you reset a receipt printer?

How to reset your receipt printer

  1. Unplug the power cable from the back of the receipt printer.
  2. Press and hold the Feed button on the front of the printer.
  3. While holding the Feed button, plug the power cable back into the back of the receipt printer.
  4. Release the Feed button once the diagnostic page has finished printing.

What to do if the thermal printer is not working?

Hardware issues:

  1. Check the printer wires and USB cable to be sure that the printer is plugged in, turned on, and connected to your computer.
  2. Check that the paper is installed correctly.
  3. Check you’re using 80mm thermal paper.
  4. Make sure that the printer actually works by performing this feed test.

Why is my receipt printer printing blank pages?

The most common cause for blank receipts is the print head of the receipt printer getting stuck or not making contact with the paper. Here are the steps to correct the issue: Turn off printer via the power switch and unplug the unit. Open the paper compartment and remove the roll of receipt paper.

How do I fix my Epson printer problem?

To fix your Epson printer not printing issue

  1. Check your printer connection.
  2. Set your printer as default printer.
  3. Update your printer driver.
  4. Check the Print Spooler service.
  5. Clear all print jobs.
  6. Use another program to print your document.
  7. Check the status of your printer.

How do I factory reset my thermal printer?

Locate the factory reset “S/W” red button at the back of the printer. Use a pen to press the reset button for 4 seconds until both green and red (ethernet) light starts blinking. Release the button and press the button again for 1 second.

How do I fix my thermal printer not printing properly?

Still not working? Your thermal printer probably needs a good cleaning. We recommend using Thermal Printer Cleaning Cards with every paper roll change to remove residue and other contaminants from thermal print heads, paper guides and paper paths, helping to prevent paper jams and misprints.

Why is my thermal printer printing blank pages?

Why is my POS printing blank?

If your terminal is printing blank: Check to see if the paper roll is inserted correctly. If it’s inserted incorrectly, it will print blank due to the thermal paper. Open the printer cover, drop the paper roll into the paper holder with paper coming out of the bottom of the roll towards print head.

How do I fix label printing blank pages?

How do I Stop a Blank Label Printing Between Each Label?

  1. Go to [Printers and Faxes] and right click the printer in question.
  2. Go to ” Properties General Printing Preferences Paper/Output Paper Size”.
  3. Check that the label size matches your actual labels.
  4. Click [Apply].

Why is my Epson printer not printing even though it has ink?

Clean the print head, if necessary. Make sure the paper size, orientation, and layout settings in your printer software are correct. Make sure your document does not contain blank pages. If your printer software has a Preview option, you can check for blank pages before you print and remove them, if necessary.

Why is my Epson printer connected but not printing?

If you cannot print over a network, try these solutions: Make sure that your product is turned on. Make sure you install your product’s network software as described in your product documentation. Print a network status sheet and verify that the network settings are correct.

How do I reset my Epson printer without the Resetter?


  1. STEP 3: Once turned off, wait for five (5) seconds.
  2. STEP 4: Press and hold the pink button.
  3. STEP 5: Press the pink button for about 10 seconds.
  4. STEP 1: Press the power button (this will turn off your printer)
  5. STEP 2: Wait for 10 seconds.

How do you use the Epson Resetter?

How To Reset Epson Printers Manually Without Any Resetter Tool Software

  1. Firstly, power on your Epson printer.
  2. Press and hold the power button and all indicator buttons for 30 seconds.
  3. Now, release the buttons to reset the printer. (
  4. It will reset ink pad levels manually.

How long do thermal printers last?

Since thermal printers have few moving parts, less things break and they are easy to maintain. Thermal printer printheads last about 10 years on average.

How long should a thermal printhead last?

around ten years
Thermal printers are durable and, provided they are properly maintained, should last around ten years before you will need to buy a new print head. In order to ensure the lifespan of your thermal printer is as long as possible, it’s important to clean the printer head regularly and correctly.

How do I Fix my Epson printer not printing?

Method 1: Check your printer connection.

  • Method 2: Set your printer as the default printer.
  • Method 3: Update your printer driver.
  • Method 4: Check the Print Spooler service.
  • Method 5: Clear all print jobs.
  • Method 6: Use another program to print your document.
  • Method 7: Check the status of your printer.
  • Why is my Epson wireless printer not printing?

    Make sure that your product is turned on.

  • Make sure you install your product’s network software as described in your product documentation.
  • Print a network status sheet and verify that the network settings are correct.
  • If you are using TCP/IP,make sure the product’s IP address is set correctly for your network.
  • Can’t Get Epson Printer to work?

    Right-click on the Windows icon on the task bar.

  • Click Control Panel.
  • Go to Devices and Printers.
  • Right-click on your printer.
  • Click on Printer properties.
  • Click Ports.
  • Change from LPT1 to USB 001.
  • How do I reconnect my Epson Printer to this computer?

    Turn on the printer itself.

  • Click on the home button on the top of the printer.
  • Now,do you see the arrows that surround the OK button?
  • It’s going to search for the network in your home (or office).
  • Give it some time.
  • A screen then pops up that says “Setup Complete.
  • Press OK once more