How do I contact ActiveSG?

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How do I contact ActiveSG?

Submit your feedback and suggestions here. Alternatively, you can contact us at Tel: 1800 344 1177 (Mon-Fri: 9.00am-6.00pm.

How do I change my ActiveSG phone number?

How do I change it? Please login via or login to the ActiveSG mobile app using your ActiveSG account to update your mobile number/ email address there. Once you’ve updated, please then login to SportSync to verify that changes have been updated.

How do I cancel my ActiveSG gym?

Ans: You can do so by logging in to your account from ActiveSG app or Tap on your profile icon. Tap on My Bookings and Passes. Look for your bookings under Today & Upcoming tab and tap on the Cancel button and Yes button.

How do I redeem $100 ActiveSG?

You will need to furnish your student pass or birth certificate for verification and the $100 credit is automatically credited into your account. To use the $100 credit and the ActiveSG membership, you can download the ActiveSG mobile app onto your smartphone for use at any ActiveSG outlets and affiliated facilities.

How do I check my ActiveSG account?

Verification of ActiveSG membership accounts can be done by logging in to SingPass via Upon verification, please set your 6 digits eWallet PIN and you will be able to view the complimentary ActiveSG $100 credited into your account.

How do I change my ActiveSG phone number and email?

You may update your personal particulars via: ActiveSG mobile app > Me button (top right corner of home page) > Edit Profile. – My Account > Profile > Edit Profile.

How do I claim $100 ActiveSG?

How do I withdraw money from ActiveSG?

1.6 Withdrawal 1 Upon termination of your ActiveSG Account, you may request for a withdrawal of the MyCash balance in your eWallet at any ActiveSG Sports Centre. You shall be required to present proof of identity. Such withdrawal will be presented to you by cheque.

How do I reset my ActiveSG?

There are 2 options to reset your eWallet PIN:

  1. Log-in > eWallet > change PIN > Reset PIN. Once reset, the new PIN will be sent to your email.
  2. Reset at the Guest Services Office Show your ID and our staff still assist you to reset your PIN.

How do I reset my ActiveSG account?

You may visit our Guest Services Offices at any ActiveSG Sport Centre to reset your password. Alternatively, please login to your ActiveSG account using Singpass.

Sport Singapore 3 Stadium Drive, Singapore 397630. Main Tel: 6500 5000. Main Fax: 6440 9205. Quality Service Manager Click here to submit your feedback and suggestions. Alternatively, you can contact us at Tel: 1800 344 1177 during office hours (Mon-Fri: 9.00am-6.00pm). Contact ActiveSG Sports Centres

Can ActiveSG provide sports and fitness programmes?

ActiveSG provides a wide ranging of sports and fitness programmes at our ActiveSG sports centres located island wide. Should you be interested to partner ActiveSG to provide sports and fitness programmes, please submit your programme details to [email protected]

How do I contact your sports centres?

Alternatively, you can contact us at Tel: 1800 344 1177 during office hours (Mon-Fri: 9.00am-6.00pm). To contact our Sports Centres directly, please refer to the Directory of Sports Centres.

What is FMS Sport Singapore?

Fundamental Movement Skills (FMS) Introductory Workshop Sport Singapore welcomes local and international partners. Together, we can discuss how we can leverage on sports as a strategy for your business. Book a Facility today!

Categories: FAQ