Can my bank get my money back from AliExpress?
Can my bank get my money back from AliExpress?
Usually, it takes 3-20 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by AliExpress.
How do I get my money back from AliExpress?
You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. You can submit refund requests up to 15 days after your order has been completed.
Can you get scammed by AliExpress?
The evidence suggests that shopping on AliExpress is indeed safe. However, be careful and realistic. There are bargains to be had; just as many as there are poor quality products and scammers. That said, many of the same sellers now list on eBay and Amazon, too, and the price isn’t much different.
How do I speak to someone at AliExpress?
How do I contact AliExpress? You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
How long do AliExpress disputes take?
– If the seller agrees with your request of Refund Only or if he/she doesn’t reply within 5 days, dispute will be closed automatically, and you will get your refund in 3-20 working days (When will I receive my refund?).
How do I report a company on AliExpress?
There is a “Report item” button in the Overview section of the product under the product picture. Click it to get to the complaint page. Then click “Send report” and fill in the form. Describe your complaint in detail and attach the evidence (screenshots or photos).
Can you contact the seller on AliExpress?
Go to your personal account to “My Orders” section. You will see the envelope icon on the list of purchases with the “Contact seller” button next to each order. Click it. You will get to the page where you can send a message to the seller.
Where is AliExpress com located?
AliExpress (Chinese: 全球速卖通) is an online retail service based in China and owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.
How do I reopen a dispute on AliExpress?
3.1 Find the order under Orders. Tap the product to see the order details. 3.2 Tap Contact Seller to get a solution, or Open Dispute to apply for a refund. 3.3 You’ll be asked to answer a few questions about why you want to open a dispute.
How do I always win a dispute on AliExpress?
Our tips will help you to win the dispute on AliExpress.
- Always take the screenshots of the product description.
- Carefully read the description of the product.
- Check the rating of the seller and the store’s reviews.
- Film the process of unboxing.
- Carefully fill in the application for opening the dispute.
- Be determined.
Did not receive order AliExpress?
Every product on AliExpress has a guarantee of timely delivery. Go to your personal account and click «Open dispute» button in the order section. AliExpress offers several solutions: «Full refund» or «Refund and return of the product». If the product wasn’t received, choose the first variant.
What to do if you never received a package?
File a Claim If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing.
Est-ce que AliExpress est remboursé?
j’ai commandé pas mal de petits trucs chez aliexpress (des leurres de pêche surtout), j’ai ouvert des litiges en général en cas de non réception des colis, j’ai toujours été remboursé sans aucun problème.
Quelle est la législation en vigueur sur AliExpress?
la législation en vigueur est celle du pays du commerçant …. j’ai commandé pas mal de petits trucs chez aliexpress (des leurres de pêche surtout), j’ai ouvert des litiges en général en cas de non réception des colis, j’ai toujours été remboursé sans aucun problème.
Comment faire une demande de remboursement sur AliExpress?
La demande de remboursement est bien formulée au vendeur (NOGAP4US) mais Aliexpress fait savoir que la demande de remboursement est contingentée à un retour aux frais du client.
Que faire en cas de litige avec un vendeur étranger?
si quand tu discutes du litige, c’est avec le vendeur, pas besoin d’aller sur un autre site. regarde sur la trace du litige, le nom de ton interlocuteur est affiché (voir copie écran) Effectivement, je lis par ailleurs qu’Amazon rembourse sans difficulté lorsque c’est lui qui vend et non pas pour un vendeur étranger…